Fido vs. Koodo: Which Is Right For You?

In the market for a new cell phone plan? You’re not alone. Every day, thousands of Canadians shop around for the best possible deal on wireless service.

But with so many options available, it can be tough to know where to start.

That’s why we’ve compared two of Canada’s most popular cell phone providers: Fido and Koodo.

Coverage

Both Fido and Koodo offer nationwide coverage thanks to their parent companies—Rogers for Fido and Telus for Koodo—though there are some areas where one network outperforms the other.

For example, Telus has a more robust network in rural areas, while Rogers is known for its reliable service in urban centers.

So if you live in a rural area, you may want to opt for Koodo, while those in urban areas may be better off with Fido.

Fido’s network covers 99% of the population, while Koodo’s network covers 97%. This means that Fido offers slightly better coverage than Koodo.

You might also be wondering if Fido has 5G.

Plans and Pricing

Regarding plans and pricing, Fido and Koodo are competitive with other major providers like Bell and Virgin Mobile.

Fido offers a variety of Data, Talk, Text plans starting at $40 per month. This gets you 10GB of data plus unlimited talk and text. If you need more data, you can opt for a 20GB plan for $45 per month or a 30GB plan for $55 per month.

Koodo’s monthly tab plans start at $32 per month for pay-per-use data, unlimited minutes, and unlimited messaging. You can also get a 10GB plan for $60 per month or a BYOP plan for $32 per month that includes pay-per-use data, unlimited minutes, and unlimited messaging.

If you need more data and flexibility, Koodo has a BYOP 6GB plan for $55 per month. As you can see, Koodo is the cheaper option across the board.

So if you’re looking for the cheapest possible option, Koodo is probably the way to go.

But if you want faster possible data speeds and more premium plans, Fido may be a better choice.

Extras

Fido and Koodo offer a few extras to sweeten the pot for potential customers.

For example, both providers offer free month-to-month plans with no long-term commitment.

And if you’re a loyal customer, you can receive a discount on your monthly plan with either provider. Or you could receive an exclusive plan with more data.

Both companies also have referral programs that give you credits towards your bill when you refer a friend or family member who signs up for service.

Phone Selection

Fido offers excellent coverage and competitive pricing, but it does not have the same selection of phones as Koodo.

However, Fido offers a wide selection of phones, including the latest iPhones and Samsung Galaxy devices.

Koodo’s greatest strength is its flexible approach to phone selection.

With Koodo, you can bring your own phone or buy one by paying a monthly fee for 24 months on your Tab plan.

In addition, Koodo has a great selection of phones available, including the latest models from Samsung and Apple.

Customer Service

Fido and Koodo are both very responsive to customer inquiries, and they both have an excellent track record when it comes to handling customer complaints.

However, when it comes to overall customer service, Fido has the edge. This is because Fido offers a higher level of customer service overall. They have more knowledgeable staff and are more willing to go the extra mile to help their customers.

They are also quick to resolve any issues that arise. Nevertheless, Fido’s customer service has been slow and unhelpful occasionally.

In contrast, Koodo’s customer service is not as responsive. Representatives are often unavailable, and when they are, they can be slow to resolve problems.

As a result, Fido’s customer service is superior to Koodo’s. This is one reason why Fido is the better choice for those looking for the best possible customer service.

Fido Pros
  • Offers a wide range of plans to choose from, so you can find one that fits your needs and budget
  • Has excellent network coverage, so you can be confident that you’ll have service even in rural areas
  • Offers a variety of perks, such as discounts on popular services, and Fido XTRA offers new perks every Thursday
Negatives
  • Customer service has been known to be slow and unhelpful at times
  • Plans can be more expensive than some of its competitors
  • Doesn’t offer as many phone options as some other carriers
Koodo Pros
  • Plans are generally more affordable than other carriers
  • Offers a variety of phones to choose from, including the latest models from Samsung and Apple
  • Is renowned for running on Canada’s largest 4G LTE network.
Koodo Cons
  • Doesn’t offer as many plans as other carriers, so you may have to compromise on what you’re looking for
  • Network coverage isn’t as good as some of its competitors
  • Some customers have complained about being automatically enrolled in plans they don’t want, such as Koodo’s Tab

Conclusion

So which is better — Fido or Koodo? The answer depends on your individual needs and preferences as a consumer.

If you’re looking for the cheapest possible option with no commitment required, either provider will do the trick.

But if you want faster possible data speeds and more exclusive plans, you’ll want to go with Fido.

And if you live in a rural area, opt for Koodo over Fido, thanks to its more substantial network coverage in these areas. No matter which provider you choose, you can’t go wrong!

Sunny Hoi

Sunny Hoi

Sunny is an experienced content strategist. He has a deep understanding of the retail and finance industries. Sunny has written extensively about products, services, stores, stocks, cryptocurrencies, and investment strategies. Sunny's writing reflects his deep understanding of his subjects and commitment to providing clear, concise information that helps readers make informed decisions.

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