What Is Petco’s Dog Food Return Policy?

If you’re like me, you probably have many questions about Petco’s dog food return policy.

I mean, what if my pup doesn’t like the food? Can I get a refund? What if there’s something wrong with the food? Is it okay to switch foods often?

I did some digging and found out that Petco does have a dog food return policy, but it’s a little more complicated than just returning the product for a refund.

Keep reading to find out more!

What Is Petco’s Dog Food Return Policy In 2022?

The Petco dog food return policy for 2022 stipulates that customers can return regular dog food to any Petco store within 30 days of the purchase date.

For prescription dog food, customers will need to ship the food back to the Petco warehouse.

Customers can expect a refund or exchange when they provide proof of purchase, like the original receipt.

For more information on returning dog food to Petco, continue reading below!

Can I Return Opened Dry Dog Food To Petco?

Petco understands that your furry friend is part of the family.

That’s why we’re happy to accept returns on opened or unopened dog food bags, as long as it’s within 30 days of purchase and you have your original receipt.

The company wants you and your pup to be happy with your purchase, and they’ll l do whatever they can to make that happen.

When returning dog food, please note that refunds will be processed in the same manner in which payment was made.

So, if you paid cash or check, your refund will be given in cash.

The store just asks that you provide identification and proof of purchase when returning the product.

Please note that Petco does reserve the right to limit returns at any time regardless of a receipt.

Can I Return Dog Food Without A Receipt To Petco?

According to Petco’s return policy, customers must provide proof of purchase to return or exchange an item.

This proof of purchase can take the form of the original receipt or an order confirmation email.

Customers can access their order confirmation email for items purchased online by visiting the “Order History” link through their Petco account.

Once they have found the relevant order, they can select “View Details” beside the order details to see the receipt.

However, for store purchases, without the original receipt, customers cannot get a refund or exchange.

Consequently, customers should keep track of their receipts in case they need to return or exchange an item at a later date.

Is It Possible To Return Wet Dog Food To Petco?

Yes, you can return wet dog food to Petco within 30 days, as long as you have proof of purchase and a valid form of identification.

If 30 days have passed or you don’t have the original receipt, you will not be able to return the wet dog food.

Please contact our customer service department if you have any other questions about returning wet dog food to Petco.

Is It Possible To Return Dry Dog Food To Petco?

It is possible to return dry dog food to Petco if the food was purchased within the last 30 days.

You will need to have some form of ID and proof of purchase to process the return or exchange.

If you do not have a receipt or order confirmation email, Petco may be able to look up your purchase in their system using your ID.

Once the return or exchange is processed, you will receive a full refund for the cost of the food.

Note that after 30 days, Petco does not offer refunds or exchanges for dry dog food.

Is It Possible To Return Canned Dog Food To Petco?

Petco wants you and your furry friend to be happy with your purchase. That’s why they offer a hassle-free return or exchange policy on all canned dog food cans within 30 days of purchase.

You could return your product to any Petco store or by mail if you ordered it online.

All you need is your ID and proof of purchase, and their team will be happy to process your return or exchange.

What Happens To Dog Food Returned To Petco?

Each year, a significant amount of dog food is returned to Petco for various reasons.

So, what happens to all of this returned dog food? It cannot be resold in most cases due to health and safety regulations.

As a result, Petco must decide to either throw it away, use it to feed the dogs in its store, or donate it to local animal shelters.

In some cases, if the food is unopened and in good condition, Petco may elect to put it back on the shelves for sale. However, this decision is made on a store-by-store basis.

Regardless of what happens to the returned dog food, Petco remains committed to providing its customers with high-quality products and excellent customer service.

If you have any questions or concerns about a purchase from Petco, contact a team member for assistance.

Can I Return Dog Food To Petco If My Dog Doesn’t Like It?

Petco wants you to be satisfied with your purchase and is committed to offering quality products that your pet will love.

If you’re unsatisfied with a product, please return the dog food to your nearest Petco for a refund or replacement within 30 days.

If you’re unhappy with a product you purchased from Petco, they will accept a return within 30 days, as long as you have a valid ID and proof of purchase.

You can return it to the store where you purchased it or mail it back to them.

If it is prescription food, it must be returned via mail to the company’s warehouse at the following address:


257 Prospect Plains Road, Ste. B

Cranbury, NJ 08512

Their policy is on a “no questions asked” basis, so you don’t need to worry about giving a reason for your return. Simply take the food back and get a refund.

Petco wants you and your pet to be happy with your purchase, so don’t hesitate to take advantage of their return policy if needed.


If you are unsatisfied with your purchase, Petco allows you to return dog food within 30 days for a full refund or exchange.

Make sure you have your receipt or order confirmation email to make the process easier. You can also return products purchased online through your account order details.

You might also be wondering what Unleashed by Petco is, but you already know the main stores at this retail giant.

Sunny Hoi

Sunny Hoi

Sunny is an experienced content strategist. He has a deep understanding of the retail and finance industries. Sunny has written extensively about products, services, stores, stocks, cryptocurrencies, and investment strategies. Sunny's writing reflects his deep understanding of his subjects and commitment to providing clear, concise information that helps readers make informed decisions.

Wealthy Magnate