Why Is Canada Post So Bad? (11 Reasons To Avoid Using Them)

Are you wondering why is Canada Post so bad? Every day, it seems like there are new stories in the news about how they’ve lost another person’s package or how they’re on strike again.

It’s no wonder that people avoid using them whenever possible.

In this guide, we’ll look at some of the reasons why Canada Post is so bad and why you should avoid using them if possible.

Why Is Canada Post So Bad In 2022?

Many people in Canada rely on Canada Post for their mail delivery, but the service has been under fire recently for being slow and unreliable.

We’ve all had at least one run-in with Canada Post that has shaken us. Whether it’s lost mail, delayed packages, or damaged goods, Canada Post can do no right.

Continue reading as we’ll explore some of the reasons behind Canada Post’s struggles.

1. They’re Always On Strike

One of the reasons why Canada Post is so bad is because they’re always going on strike.

Every other month, there’s a new story in the news about how they’re on strike again. This can be incredibly frustrating for people who rely on them for their business or personal mail.

2. They Lose A Lot Of Packages

Another reason why is Canada Post so bad is because they lose a lot of packages. It’s not uncommon for people to have their packages lost or damaged by Canada Post.

This can be highly frustrating, especially if it’s something valuable that you were expecting to receive.

3. They’re Slow

Another one of the many shortcomings of Canada Post is that it moves slowly. As a result, it often takes them much longer to deliver your mail than it should.

This is aggravating, particularly if you’re expecting something important in the mail.

Furthermore, Canada Post workers are lazily leaving delivery notice cards without attempting to deliver parcels.

Thus, there are no surprises when it comes to wondering why is Canada Post so slow.

4. They’re Expensive

The fact that Canada Post is expensive is a further factor for their poor performance. Their prices keep going up, but their service doesn’t seem to be getting any better.

This can be exceedingly infuriating, especially if you’re on a tight budget and can’t afford to waste your money on their poor service.

Especially if you’re on a tight budget and can’t afford to waste money on their lousy service, this may be quite irritating.

5. They Don’t Have Good Customer Service

The poor quality of Canada Post’s customer service is another factor contributing to its poor performance.

It can be tough to get in touch with someone who can help you with your problem; even when you do, they often aren’t very helpful.

This can be highly annoying, especially if you need help with something important to you.

6. Poor Management

In recent years, there has been a lot of turnover in the management of Canada Post. This has led to a lack of stability and a lack of direction.

As a result, morale among employees is low, and many feel their jobs are in jeopardy. This has hurt the quality of service that Canada Post can provide.

7. Lack Of Investment

To maintain its position as a world-class postal service, Canada Post needs to invest continuously in new technology and infrastructure.

However, this investment has not been forthcoming due to political pressure to keep costs down.

As a result, Canada Post’s infrastructure is outdated, and its systems are inefficient. This has led to delays and interruptions in service.

8. Increased Competition

In recent years, there has been an increase in private couriers such as FedEx and UPS.

These companies have been able to undercut Canada Post on price while still providing superior service. This has put pressure on Canada Post to lower its prices, further eroding its profitability.

9. Poorly Trained & Rude Employees

In addition to being inefficient and unreliable, Canada Post employees are often poorly trained and rude.

This combination of poor customer service and delivery can make for a very frustrating experience.

10. Financial Problems

Canada Post has been struggling financially for several years. In 2018, it reported a $262 million loss.

This has led to cutbacks in staffing and other areas, making it more difficult for the organization to provide a good level of service.

11. Changes In The Market

With the rise of online shopping and the decline of traditional letter-writing, Canada Post has seen a decrease in the volume of mail it delivers.

This has put further strain on the organization’s finances and staffing levels.


Canada Post is facing many challenges, which has led to widespread dissatisfaction with its service levels.

However, it’s essential to understand that these problems are due to several factors, including financial difficulties, changes in the market, and labor disruptions.

There are many reasons why is Canada Post so bad, and we’ve only covered a few of them here.

Poor management, lack of investment, and increased competition have all taken their toll.

As a result, it is now struggling to maintain its position as a world-class postal service. Unfortunately, unless things change soon, it will only get worse.

With that said, it’s possible that things could improve at Canada Post if these issues are adequately addressed.

Sunny Hoi

Sunny Hoi

Sunny is an experienced content strategist. He has a deep understanding of the retail and finance industries. Sunny has written extensively about products, services, stores, stocks, cryptocurrencies, and investment strategies. Sunny's writing reflects his deep understanding of his subjects and commitment to providing clear, concise information that helps readers make informed decisions.

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